Ndimoyo Palliative Care reports decrease in missed appointments, reaffirms commitment to quality healthcare

In an interview at a New Year party for patients, Palliative Care Nurse Rex Chiza praised the hard work of staff members and urged them to continue their efforts.

Malawi: Ndimoyo Palliative Care, founded in 2006 by Lucy Kishindo with the help and support of her husband Tony, has reported a decrease in the number of missed appointments last year, writes Alinafe Nyanda.

In an interview at a New Year party for patients, Palliative Care Nurse Rex Chiza praised the hard work of staff members and urged them to continue their efforts.

He also urged patients to adhere to their schedules, explaining that missed appointments can delay care for other patients and waste the time of doctors and nurses.

However, Chiza reassured the public that the centre is committed to providing quality healthcare delivery in the coming year and beyond.

"At Ndimoyo, we are concerned that each patient entrusted to our care is treated with dignity, respect, and compassion," he said.

"We recognize that all patients have basic rights, and we are committed to honouring these rights."

Chiza added that patients are responsible for following the treatment plan recommended by their practitioner and reminded them to follow the instructions of nurses and staff as they carry out their plan of care.

The inspiration for Ndimoyo Palliative Care came from Lucy Kishindo's experience volunteering with Hospice Africa Uganda.

"I vowed to myself then that I would never, ever be put in such a situation again – where I could not help somebody who was suffering," said Kishindo.

In conclusion, Ndimoyo Palliative Care is committed to providing quality healthcare and encouraging patients to follow their treatment plans to ensure the best outcome for all patients.