Lilongwe Steam Laundry: A Hub of Quality Laundry Services in the Heart of Malawi's Capital
Founded in 2000 by Gift Justin, a former employee of Rapid Steam with a decade of experience, Lilongwe Steam Laundry started small.
Lilongwe, Malawi - Quality laundry services play a vital role in ensuring that individuals can present themselves in smart and well-ironed attire, reflecting their attention to detail and personal grooming, Christopher Jimu writes.
In the bustling capital city of Lilongwe, one laundry company, Lilongwe Steam Laundry, stands out for offering reasonably priced services and has ambitious plans to expand its reach across the country by 2030.
Founded in 2000 by Gift Justin, a former employee of Rapid Steam with a decade of experience, Lilongwe Steam Laundry started small.
Justin recalls, "I opened the first branch inside the Area 22 market in 2000, and in a week, we only had four customers. However, things started to change in 2007 when we began attracting about 15 customers per week. As our customer base grew, we moved to a larger and more spacious office in 2012, where we are still located today."
Since 2012, Lilongwe Steam Laundry has seen steady growth, and its customer count has now reached 100 and continues to rise.
Customers come from as far as Mzuzu and Mchinji, with the majority hailing from Lilongwe and its surrounding areas.
Quality is at the forefront of the company's values. Justin emphasizes, "We prioritize quality in our work, and we do not compromise on that. While challenges are part of any business, we ensure that our customers are consistently satisfied with the services we provide."
One of the main challenges faced by the company is when customers fail to collect their clothes within the agreed-upon time frame, which is typically three months. In such cases, Lilongwe Steam Laundry may need to sell the clothes to recover costs.
Affordability is another key aspect that sets Lilongwe Steam Laundry apart.
Their laundry charges are as low as K3,500, while other laundries in the area may charge as much as K7,000 per suit.
Looking to the future, Justin has a clear strategy in place to expand Lilongwe Steam Laundry's presence across Malawi by 2030.
He is confident that their commitment to professionalism and quality work will make this ambitious goal achievable.
Justin extends a challenge to residents of Lilongwe and the surrounding districts, saying, "I want to challenge any Lilongwe resident or those from the surrounding districts to try us, and they will never regret it."
Currently situated in Area 24 Mall, Lilongwe Steam Laundry employs ten dedicated professionals to provide top-notch laundry services to its growing customer base.